COVID-19

Coronavirus Booking Guarantee

We are now taking provisional bookings from the 1st of June 2020. All new bookings will be made under our Coronavirus Booking Guarantee this allows for the following terms: 

  • A low deposit of just 20% to secure your booking. 
  • Balance payment is not due until 10 days prior to your holiday this is incase of late changes to Coronavirus Guidance. 
  • Complete flexibility to move bookings for up to 18 months in the event of Coronavirus restrictions. 
  • Due to low deposit and late balance payment, no refunds are offered. 

Cleaning Guidelines

During cleaning, we will wear the appropriate protective gear. This will include disposable gloves and appropriate cleaning uniforms.

On arrival we will ventilate rooms. The CDC recommends opening outside doors and windows to increase air circulation before cleaning and disinfecting. We will follow their guide on how to do this.

We will continue to wash our hands thoroughly throughout the cleaning process. We will follow the Government Guidelines on washing our hands.

Clean, then disinfect. First, we will use detergent to remove dirt, grease, dust and germs. Following this we will spray surfaces with disinfectant and let it stand for a few minutes before wiping it with towels.

We will use the advised disinfectant. We will ensure disinfectants used are registered by the Environmental Protection Agency. We will pay special attention to frequently touched surfaces such as light switches, doorknobs and remote controls.

Where appropriate we will machine wash soft, porous surfaces.

We will continue to wash all bedding and towels at the highest heat setting. We will also wear disposable gloves when handling dirty laundry.

The Hoover will be emptied after every cleaning. We will also ensure we wipe down the vacuum with disinfectant, along with other appliances, should you need to use them during your stay.

We will dispose of or wash our cleaning supplies.

Once we have finished cleaning, we will ensure to safely remove any cleaning gear. We will ensure all cleaners wash their hands for at least 20 seconds after handing their gloves etc.